Send a security deposit demand letter
If your security deposit hasn't come back, a clear written request sent with proof of delivery is usually the next step. Your agent can draft it in a minute; we mail it by Certified Mail with a return receipt.
How it works
01Gather the facts
Your move-out date, the deposit amount, the property address and your forwarding address.
02Draft a clear request
State what you're owed and by when you expect it. Keep it factual and polite.
03Send it with a return receipt
Certified Mail with a return receipt ($19.99) gives you the landlord's signature as proof it was received.
What to include
- The rental address and your move-out date
- The deposit amount
- Your forwarding address for the refund
- A date by which you expect payment
- Copies of your lease or move-out photos, if you're including evidence (combine into one PDF)
Ask your agent
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Common questions
How long does a landlord have to return a deposit?
It depends on your state, and many states set a specific deadline. Check your state's rules or a tenant resource before you send.
Why use a return receipt?
It comes back with the recipient's signature, which is strong proof that your landlord received the request.
Do you give legal advice?
No. We print and mail what you or your agent writes. For advice about your situation, contact a tenant organization or an attorney.
Sendpaper prints and mails what you or your agent writes. We're not a law firm or tax preparer and don't give legal or tax advice; for deadlines and the right address, check the notice itself, the agency, or a professional.